That was the moment digiQMS was born — not from a boardroom strategy session, but from years of living that exact scenario inside Australian food manufacturing businesses.
Before starting DigiQMS, I spent close to a decade working in quality and regulatory teams within Australian food manufacturing
I'm a Process Engineer by training (University of Sydney) and a problem-solver by nature. Over the years, I noticed the same pattern in every quality role I held: brilliant, dedicated teams were spending more time chasing paperwork than actually managing quality.
The tools to fix it — SharePoint, Power Automate, Power BI — were already sitting on their desktops, unused, while companies poured budget into expensive third-party QMS platforms.
So I started building solutions myself. Audit scheduling apps. Non-conformance workflows. Supplier document automations. Power BI dashboards that actually told the story management needed to hear.
Word travelled, colleagues asked for help, and eventually digiQMS became its own thing — a way to bring those years of hands-on quality experience together with the digital skills to make systems that actually work for the people using them.
Thew gap we fill
When food businesses look for help digitising their QMS, they usually find two types of providers — and neither is quite right.
Food safety consultants
know the regulations inside out, but they can't build digital systems. So your QMS ends up as a beautifully written set of procedures stuck inside Word documents and Excel registers.
IT consultants
can build anything in SharePoint, but they've never sat through a customer audit, managed an allergen incident, or chased a supplier for a missing certificate of analysis. Their systems look polished but miss the operational nuances that matter when an auditor walks through the door.
digiQMS
bridges that gap. Every system we build is designed by someone who has worked on both sides — who understands the compliance requirements and knows how to make Microsoft 365 do what you need it to.